Topic: Problems with chat

Hi.

Since the beginning of the game does not work for me in-game chat. I checked on several computers at no I did not have a chat. They do not work any channel.

Please help.

Re: Problems with chat

Hello,

it seems something (firewall, antivirus etc) is blocking Jabber protocol (i.e. using for ICQ) in your computer. Please check your settings.

Re: Problems with chat

Antivirus is set to exclude this site from the scan list. I have the latest version of Adobe Flash Player, Reader and Air. I do not know what the Jabber protocol, and where can I check if it is blocked somewhere.

Re: Problems with chat

I have the same problem when playing at work where i need to use proxy to get to the internet. It must be definitely blocked by firewall

Re: Problems with chat

My antivirus does not have an active firewall. I turned off in your web browser options for using a proxy for local servers. At home I do not chat on any computer with different systems. At work also can not use the chat.

Re: Problems with chat

MacHunter what is your in-game nick please?

Re: Problems with chat

MacHunter this is my nickname in the game.

Re: Problems with chat

Right, you don't have RO-ban, so it definitely should by blocked somehow in your computer. Did you checked all firewalls? Also like defaut OS firewall, i.e. Windows Firewall?

Re: Problems with chat

Windows Firewall is disabled. I try with completely turned off anti-virus. Chat in the game's still not working. Other security on my computer do not possess. I tried to log into another computer in the house and also chat to him is not working.

Re: Problems with chat

Ok, thank you, it might be a kind of bug on our side. We will check it and fix it. Sorry for the inconvenience.

Re: Problems with chat

I think I tried all I know how to make the chat began to work. This is a major impediment in the game. I look forward to the next game update with the hope that manage to fix the bug smile
If someone else might know the cause of the inoperative in-game chat, please let us know.

Regards.

Re: Problems with chat

Hello,

the bug was fixed and you can finally enjoy to chat. Sorry for  the inconvenience again and have a nice gaming.

Re: Problems with chat

Hi.

I confirm to fix the error. Thank you LujzianLutta smile

Regards.

Re: Problems with chat

The server 5 appeared the same problem with the chat. Players in the alliance have a chat and they can use it, I do not chat in the window and I see nothing in it I can not write. sad

Re: Problems with chat

Hello, we will chcek it and fix it.

Re: Problems with chat

MacHunter wrote:

The server 5 appeared the same problem with the chat. Players in the alliance have a chat and they can use it, I do not chat in the window and I see nothing in it I can not write. sad


Hello, your chat should be ok now.

Re: Problems with chat

Everything works perfectly. Thanks smile

Regards.